Back in the marketing day, word of mouth accounted for a large percentage of new customers. Of course, today things have changed—or have they?
Back in the marketing day, word of mouth accounted for a large percentage of new customers. Of course, today things have changed—or have they?
Check out this great infographic from social media consultant Aldo Baker and Desk.com on the ways social help desks are revolutionizing online customer...
Did Google’s Penguin algorithm update hit you hard? Are you still trying to figure out how torecover?
You’ve heard the horror stories. The content on social media that came back to haunt thecompany that posted it. The blog that failed to convert a single...
As the new year begins, it’s a good time for marketers to evaluate their efforts and think about how effective their digital marketing campaigns have been. To...
Your mission statement has more impact than you might think. It is the core of your brand identity, the message you send to your customers and the face you...
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